Our team

Executive leadership team
Tom Symondson
Chief Executive Officer
Tom is a respected voice for aged care, serving as the inaugural Chief Executive Officer (CEO) of Ageing Australia, the national peak body representing the majority of organisations providing aged care and housing for older Australians.
Since 2022, Tom has led Ageing Australia’s mission to champion a high-performing, trusted and sustainable aged care sector that empowers older Australians to age with dignity, care and respect.
With over 20 years of experience spanning aged care, public health, and local government sectors in both Australia and the UK, Tom has been at the forefront of policy reform, driving meaningful advocacy and shaping strategy to improve care outcomes for over 1.5 million older Australians.
In early 2024, Tom was appointed to represent Ageing Australia and its members on the National Aged Care Advisory Council. The Council was established in response to the Royal Commission into Aged Care Quality and Safety, and council members provide expert advice to government on key matters relating to the aged care sector.
Tom’s previous roles include CEO of the Victorian Healthcare Association and senior policy positions in one of the United Kingdom’s largest local councils. Tom has also served on a range of government boards and taskforces, including the Australian Government’s Aged Care
Taskforce and as a Board Director of one of the largest superannuation funds in Australia, Aware Super.
Tom’s leadership is defined by his unwavering commitment to advocacy, collaboration and ensuring older Australians receive the care and support they deserve.
Belinda Allen
GM Services and Sector Capacity
Belinda is an accomplished executive leader with expertise in strategy development, large transformation projects and teams, marketing and business development, and significant community sector reform.
With over 20 years’ experience in government, corporate and not-for-profit settings, she is passionate about the delivery of quality services to the most vulnerable people in our community.
Belinda leads Ageing Australia’s services and sector capacity division consisting of funded programs, member services, consultancy, learning and events, workplace relations and innovation.
Belinda is a Graduate of the Australian Institute of Company Directors and studied accounting, marketing and management at The Australian National University and Monash University.
Geraldine Ellis-Maguire
GM Member Relations
Geraldine has extensive executive leadership experience in professional services and recruitment, addressing workforce shortages, workforce planning and building talented teams.
Geraldine previously led a Tasmanian peak body which successfully advocated for Tasmania to be the first state to raise the out-of-home care age from 18 to 21 years. She was previously a State Manager with Ageing Australia.
Geraldine leads Ageing Australia’s member relations division including state managers, member administration, member advisory and support.
She also oversees Ageing Australia’s national and state forums and the National Member Council.
Arzu Haylaz
GM Corporate Services and Chief Financial Officer
Arzu is a CPA-qualified finance professional with extensive experience in financial, strategic, and commercial leadership. Arzu has close to 20 years’ experience in finance roles across manufacturing, local government, broadcast media and most recently in sport as General Manager of Finance.
Arzu is passionate about strengthening the role of finance in supporting organisational goals, working collaboratively, and finding the balance between short-term initiatives and long-term sustainability.
Abderazzaq Noor
GM Marketing and Communications
Abderazzaq has extensive experience in managing integrated communication, marketing and stakeholder engagement portfolios across various sectors.
With a career spanning three decades, he has worked with diverse organisations – government and corporate – across Australia, New Zealand, Africa and Asia. His passion for health, aged care and education shines through his extensive work in sectors such as health, retirement living and aged care, alongside his engagements in financial services, advertising and manufacturing.
Abderazzaq’s previous roles include serving as the Head of Marketing and Communication at the Royal Australasian College of Surgeons, General Manager Advocacy and Stakeholder Relations at the Australian Scholarships Group, General Manager Communications at Save the Children, and in other organisations such as Australian Unity, Monash University and General Motors, among others.
Roald Versteeg
GM Policy and Advocacy
Roald Versteeg is an executive with over 20 years’ experience in health-related government and non-government organisations, including roles in advocacy, policy, regulation, general practice education, practice and aged care standards, health and aged care funding, and government relations.
Roald is a fierce advocate for a quality and sustainable health and aged care system and joined Ageing Australia as the General Manager for Policy and Advocacy in January 2023.
At Ageing Australia, Roald is responsible for policy, advocacy, government relations and media.
Roald holds a Master of Health Economics.
Member engagement
Liz Behjat
State Manager WA and NT
Danielle Campbell-Manley
State Manager VIC and TAS
Derek Dittrich
Director Strategy and Representation
Anne King
State Manager NSW and ACT
Ian Poalses
State Manager QLD
Mark Prosser
Director Retirement Living and Seniors Housing
Shannon Sanderson
State Manager SA
Senior leaders
Amanda Allen
Head of Services
Julie Anderson
Head of Innovation
Claire Bailey
Head of Workplace Relations
Tanya Busoli
Director of Strategic Partnerships and Events
Jenny Chynoweth
Head of Funding and Reform
Noel D'Cunha
Head of Finance and ICT
Cheryl Edwards
Head of Member Support and Advisory
Nicholas Elmitt
Head of Quality and Research
Beth Excell
Head of Communications
Madeline Greenfield
Head of Marketing
Chris Hampton
Head of State and Territory Government Relations
Andrew Hayward
Head of Workforce Strategy
Cameron Hill
Head of Membership
Maryam Khatri
Head of Programs
Anne Liddell
Head of Policy
Rosanne Nicolazzo
Director People & Culture
Peter O'Dempsey
Head of Media and Public Relations
Hazel Penfold
Chief of Staff
Susie Tillotson
Head of National Conferences and Special Events
Ina Pieterse
Head of People, Culture and Safety



