Quality and compliance
Quality and compliance tools to support and guide good practice
Complying with regulatory requirements is vital to the success of your service delivery.
As such, we endorse two reliable, robust and effective quality systems developed and operated in partnership with respected industry experts, to provide you the confidence to meet and exceed requirements.
Offering you a choice of two platforms
Each platform has a different focus and you can subscribe to one or both to support service delivery standards, compliance, reporting, risk management and continuous improvement.
Additionally, both platforms contain policy and process templates aligned to the Aged Care Act 2024.
- Ageing Australia® Quality Management System (QMS) >
An operational tool that drives consistent practice and manages risk - Ageing Australia® Compliance Hub >
Focuses on supporting providers to improve governance and achieve and maintain accreditation
Summary lists of features for each platform are available below. Alternatively, click through each platform link above for detailed information.
For further assistance and/or to book a free demonstration of the Ageing Australia® Quality Management System or Ageing Australia® Compliance Hub, please fill in the below form.
Reach out to us today
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Choose the platform (or platforms) that fit your needs
| I want to.. | QMS | Compliance Hub |
|---|---|---|
| Standardise day-to-day practice with aged care specific policies and procedures | ||
| Manage organisation’s continuous improvement plan | ||
| Track organisational risk by using inbuilt register | ||
| Assign content to staff and track read acknowledgements | ||
| Manage incidents, complaints and feedback registers | ||
| Plan and monitor internal audits | ||
| Policy and process templates and resources to meet various other standards and programs | ||
| Perform self-assessments against standards and generate gap analysis and evidence packs | ||
| Access additional modules such as Provider Governance, Associated Providers, and Financial and Prudential Standards | ||
| Report compliance status to board and executives | ||
| Manage enterprise risk and heatmaps | ||
| Run multi‑site/multi‑service reporting |
Members can access free resources with the Ageing Australia® Compliance Hub Lite
The Compliance Hub Lite provides members free access to modules for the Aged Care Quality Standards, so you can track your compliance, identify and follow up on gaps and package up your compliance report and linked evidence for audit.
If you’re not already a registered user of the Ageing Australia® Compliance Hub, simply visit the Ageing Australia® Compliance Hub Lite and click on the ‘subscribe here’ button to trial these resources.
Ongoing support, updates and training
Let us monitor these regulatory and other practice changes, translate them into updated resources so you can focus on delivering quality care outcomes for older Australians. Our team provides ongoing support and training with system administrators.
Why invest resources in updating your policies to meet the requirements of the Aged Care Act when Ageing Australia can do it for you?
Having access to resources developed by industry experts not only saves time but gives us confidence we are able to meet all the requirements. With the amount of reform underway in aged care, this is particularly beneficial."
