About us

About us

about-us-white

As Australia’s only national association for the aged care sector, we represent the majority of service providers, working together to create a sector that empowers older Australians to age with dignity, care and respect.

Ageing Australia is the national peak body representing providers across the aged care landscape, including retirement living, seniors housing, residential care, home care, community care and related services.

We help people ageing in Australia live their best lives by empowering our members to deliver high-quality, sustainable care. We drive trust, performance, and excellence across the sector.

We amplify our members’ voices to government, the community, and the media, ensuring their needs and contributions are recognised.

We also provide expert advice, essential resources, and tailored services that enable members to focus on delivering exceptional care.

Ageing Australia membership is open to all providers of aged and community care services, retirement living, seniors housing and related services (for example, disability service providers are eligible where they also provide services to older Australians).

Ageing Australia has specific mechanisms in place to ensure all members are equally represented and valued, regardless of their organisational size, structure, location or service offering.

Our Purpose

To lead, advocate and provide support, advice and guidance to aged care providers to ensure a high performing and sustainable aged care sector so that older Australians can live their best lives.

Our Strategic Objectives

The Ageing Australia Board and Executive team has crafted three strategic objectives, supported by 12 priorities, that will shape our future direction as we work together to achieve our shared vision to enhance the wellbeing of older Australians.

Our Vision

To enhance the wellbeing of older Australians through a high performing, trusted and sustainable aged care sector.

Strategic objectives

Purposeful advocacy, informed by evidence

1. Enact Ageing Australia’s evidence-based vision and roadmap for the future that places older people at its heart.

2. Leverage and build on Ageing Australia’s position as a credible, influential and trusted voice.

3. Provide proactive and responsive advocacy on the issues that matter most to our members and consumers.

4. Facilitate meaningful progress towards a society that values and respects older people and those who support them.

5. Create a positive profile for our members and the aged care, retirement living and seniors housing sectors.

Unite the voices of aged care reform

1. Ensure that the voices of our members guide our work.

2. Actively engage and collaborate with consumers, carers, sector leaders and stakeholders to raise the profile and reputation of our sector.

3. Build national and global alliances and partnerships that drive purposeful, evidence based change and sector sustainability.

Enable a trusted sector that prioritises continuous improvement

1. Attract, retain and upskill our workforce to meet the needs of our sector.

2. Drive a culture of continuous improvement and innovation to support the delivery of high-quality, safe and sustainable services.

3. Engage globally to enable learning, collaboration and sharing of knowledge, experience and world-class practice.

4. Support current and aspiring leaders to learn, practice and be recognised for effective and contemporary leadership and governance.

Enablers

Enablers

A trusted, reputable and nationally recognised brand

An empowered, collaborative and innovative team culture that celebrates our vision, purpose and values

An agile and highly capable organisation with the capacity for growth

Exceptional member experience and value

Compliance with the Workplace Gender Equality Act 2023

We submitted our first Gender Equality Report to the Workplace Gender Equality Agency in early 2024.

This is a valuable step in continuing to strengthen our key strategies to ensure we are delivering on, and are recognised for, gender equality, diversity and inclusion at Ageing Australia.

Access the Workplace Profile, Workplace Management Statistics, and Employer Statement reports as well as the Public Questionnaire.