It’s human nature to avoid discomfort. Engaging in conversations centred on the expression of dissatisfaction from one party or both, can be confronting for many people.

“We know aged care providers in Australia are strong innovators and it’s fantastic to see them recognised in high numbers on a global scale,” said Ageing Australia’s General Manager Services & Sector Capacity Belinda Allen, who represented Ageing Australia along with Chief Executive Officer Tom Symondson and Head of Innovation Julie Anderson at the 2025 World Ageing Festival in Singapore in April.

Prime Minister Anthony Albananese has secured an historic victory for the Australian Labor Party, but time has run out for a full transition to the new Aged Care Act, and the Support at Home program, by 1 July 2025.

Jodie Lund is a senior care coordinator at Pearl Home Care, established in 2021 to service a large regional area on the north coast of New South Wales. One of this year’s nominees in the Ageing Australia You are ACE! Awards, Jodie is passionate about helping older people maintain their independence.

Aged care services for older Australians have significantly improved since the Royal Commission into Aged Care Quality and Safety put aged care on the national agenda – but the reform journey is far from over.

Innovation is actively shaping the future of the aged care sector, providing new pathways for providers to enhance service delivery and improve the lives of older Australians, with InnovAGEING at the forefront of this movement.

Confidence is the key to success. A confident board, clear on their responsibilities and accountability can illuminate pathways of sustainable growth for an organisation.

The aged care sector in Australia is evolving rapidly, with increasing demands for quality services, effective leadership and innovative strategies. For leaders working in this sector, staying ahead of these changes is crucial.