the Aged Care Today magazine featured articles

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Featured articles from our Aged Care Today magazine authored by our Ageing Australia team and specialists within the aged care sector.

Training that listens

Making leadership development a priority in aged care

At Ageing Australia, we believe it’s always possible to do better. That’s why continuous improvement strategies are embedded into our learning and professional development program delivery. A key way we improve our offerings is to listen to what aged care providers and our learners tell us; your feedback inspires us to do better.

Instructional design is a kind of alchemy, based on understanding learner needs. Done well, information is transformed into practical strategies, and the knowledge shared is retained and applied. A quality training experience is one that inspires courage to try a different approach to improve the current situation and create new practices.

The challenge when delivering training is to create memorable experiences, so that recall of knowledge lasts longer than a few hours after the event, and motivation is activated to implement strategies. Ideally, learners should leave training with the ability to inspire  others and bring them on the journey to effect positive change for everyone.

The testimonials we receive from the aged care sector reflect a high-quality learning experiences with us, with learners telling us they are ‘informative’, ‘practical’ and ‘relevant’ – but there is always room for growth.

Our Leadership Accelerator Program is regularly reviewed to meet changes in demand and the challenges faced by the aged care sector. Since 2021, it has supported over 870 leaders, building their capabilities to drive reform, meet compliance obligations and nurture high performing teams.

Delivered by leadership expert Bruce Williams, the program is contextualised for the aged care sector, underpinned with leading practice models, frameworks and principles and delivered in an accessible, engaging manner that puts the leader in the driving seat.

To build greater impact, we have expanded and enhanced our post session and program resources to help learners put into practice the principles, frameworks and strategies that foster adaptive and resilient leaders.

These resources build on the existing tip sheets and recommended reading lists from recognised thought leaders, to offer practical workplace scenarios showcasing key leadership principles, theories or frameworks. We have also added sample dialogues, applications and relevant ‘how to’ instructions.

“We know time is precious, especially for our aged care leaders, so these resources are not designed to add extra burden, but rather to offer a self-reflection guide to assess personal progress,” said Ageing Australia Senior Manager Learning Quality & Delivery Tegan Roberts. “The 1:1 check in questions have been designed to support and encourage ongoing development relating to each framework.”

“Building leadership capability is both an individual task and a collective responsibility, so aged care providers can meet the diverse needs of older Australians.

“Ageing Australia stands ready to build the level of capability we require to ensure our aged care sector is world-class, delivering the best care and meeting the changing needs of an ageing population.”

The Leadership Accelerator Program is available on the training calendar, or it can be delivered as an exclusive training offering for your leaders. The next program runs 9 to 29 April, with discounts available for Ageing Australia members.

Ageing Australia

Aged Care Today magazine, Autumn 2026, page 20
National Update
Bruce Williams
Leadership expert, Bruce Williams

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