Consultancy
Consultancy helps you to build capacity through coaching and mentoring, as well as offering adaptable advice to ensure sustainable business improvements.
We provide professional guidance to support aged care providers, and retirement living and seniors housing operators, deliver safe and high quality care that older people can trust.
This expert Ageing Australia team has the capability to provide a range of consultancy services from a detailed review of business operating models to providing continuous improvement advice that is centred around culture, leadership, governance, quality and risk management, and building a capable workforce.
We understand the day-to-day challenges faced by providers and the impact this has on frontline operations.
Our team offers tailored fee-for-service consultancy services that is highly responsive to emerging issues and trends, and the changing needs of providers in a fast-paced environment.
Discounted rates for Ageing Australia members
Learn more about how the Ageing Australia consultancy team can assist you.
Call us on 1300 222 721 during business hours or email us at .
Some of the ways we can support you through our consultancy services
Quality standards, review and gap analysis
We provide onsite and independent support to ensure your organisation meets the Aged Care Quality Standards.
Our external review and gap analysis demonstrates quality assurance and supports your leaders to optimise performance and prioritise actions to maintain compliance.
In the case of adverse compliance outcomes, the Ageing Australia consultancy team assists you to navigate and respond to the identified issues and provide guidance to drive systemic improvements.
Strategic and business planning advice
Our expert guidance in undertaking a business model assessment includes the review of internal systems and processes to inform strategic planning.
Workforce capability through staffing reviews, training and development
We support building internal capability to create a sustainable workforce, including staff planning, rostering and supporting cultural change for ‘right fit’ people in roles within the organisation.
Organisational governance and risk management
Our consultancy service can strengthen your organisational governance by supporting strategic planning and the implementation of robust and effective risk management practices.
Funding and financial viability
We support providers to optimise organisational funding and improve systems to prepare for future reforms and sector changes reducing any risk to future viability.
This includes supporting providers to access additional grant or funding opportunities.
Clinical governance, incident and complaint management
Our experience extends to developing robust clinical governance frameworks based on quality and risk management including the timely identification and response to incidents and complaints.
We work with managers and supervisors to build workforce capability and implement operational processes and systems for improved clinical care.
Building leadership capacity through coaching and mentoring with CILCA360 accredited practitioners
Our mentoring approach supports the professional development of aged care leaders based on strong relationships. Mentors share their skills and knowledge with mentee’s, transferring learning from formal training to the workplace.
This program is supported by CILCA360 (Care Industry Leadership Capability Assessment) to help leaders strengthen their capabilities, confidence, and problem-solving skills.
