Enhancing Customer Service in Retirement Living
Oct31
This workshop delves into practical conflict management skills, the art of receiving feedback, and how to leverage emotional intelligence.
This workshop delves into practical conflict management skills, the art of receiving feedback, and how to leverage emotional intelligence.
Psychological safety is a shared belief among team members that they can take interpersonal risks without fear of negative consequences.
This workshop will prepare participants to engage with First Nations peoples.
This workshop will equip you with the essential tools you need to adeptly manage and navigate organisational change.
This two hour interactive workshop will share insights and helpful tips to enhance your ability to manage stress and prioritise self-care.
This workshop offers practical strategies for managing restrictive practices in home care settings.
Learn how to align your daily priorities and actions with organisational goals whilst maintaining an effective team and learning culture.
The trauma informed care workshop is specifically tailored to empower the CHSP and home care workforce.
This workshop offers valuable insights into dementia’s various facets.
Foundational Leaders is an ideal introductory program for new leaders or those who may not have previously undertaken training.