Compassionate Approaches to Supporting People who Hoard in Retirement Living and Seniors Housing
Compassionate Approaches to Supporting People who Hoard in Retirement Living and Seniors Housing
- State or territory SA, TAS, VIC, WA, ACT, NSW, NT, QLD
- Type of program Online, Workshop
- Sector relevance Retirement living and seniors housing
- Topic relevance Clinical, nursing, care management, Workforce relations, Leadership and management
Workshop overview
Retirement living operators understand that a safe and comfortable environment is essential for resident wellbeing. However, clutter and hoarding behaviours can compromise safety, affect mental health, and lead to maintenance challenges. How can you balance respecting residents’ autonomy and independence while helping them create spaces that support their best quality of life? And how do you approach these sensitive conversations without residents feeling judged or misunderstood?
This workshop provides practical, considerate strategies for supporting residents in retirement living and seniors housing with decluttering. Gain valuable insights into the complex nature of hoarding and develop skills to address concerns with both individuals affected and those who support them.
Who should attend?
This workshop is ideal for retirement living and senior housing managers, administrators and sales employees.
The outcomes are:
- raise awareness of hoarding in retirement living and seniors housing and the associated risks to residents and their community
- understand behaviours and underlying reasons why people engage in hoarding
- learn how to frame sensitive and compassionate conversations with residents and family members to address the issue of hoarding within the home
- develop strategies to effectively assist residents to declutter living spaces.
Date: TBC
Time: TBC
Ageing Australia member
1 – 2 people: $289 incl. GST each
3 – 10 people: $260 incl. GST each
Additional member discounts may apply for groups of 11 and greater.
Non member
$462 incl. GST each
Note – Registration is one ticket per participant and all participants are required to access training on individual devices.
Who is facilitating?
Rebecca Mezzino
Rebecca is one of Australia’s most experienced Declutter Coaches and has been helping people to simplify their lives for over 19 years. Specialising in complex cases, Rebecca works primarily in the fields of disability, ageing, neurodivergence and mental health. Before selling in early 2024, Rebecca and her husband Mick founded, owned and operated Clear Space Organising Services for over 18 years, which grew to be Adelaide’s most trusted downsizing and estate clearances services.
An expert in teaching people how to have a positive relationship with their belongings, Rebecca is a sought-after media source, industry mentor, speaker, trainer and counsellor.
Booking terms and conditions
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Cancellations, refunds, substitutions and transfers
Ageing Australia’s learning and professional development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the what’s on page.
Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of Ageing Australia, a full refund will be paid, directly to the customer who has made the initial purchase.
A full refund is also available if a participant withdraws from a training session, five or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.
An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.
Payment terms
It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a tax invoice will be emailed to the person making the booking.
