Psychological Safety – creating a learning culture
Psychological Safety – creating a learning culture
- State or territory QLD, SA, TAS, VIC, WA, ACT, NSW, NT
- Type of program Online, Workshop
- Sector relevance Residential aged care, Home and community care
- Topic relevance Leadership and management, Mental health
Workshop overview
Psychological safety is a shared belief among team members that they can take interpersonal risks without fear of negative consequences. Everyone feels comfortable to speak up, share ideas, ask questions, learn from errors and express concerns. They feel respected and valued, empowered to perform at their best and contribute more effectively to your organisation’s goals and client service outcomes.
This workshop will introduce you to the key principles of psychological safety, why they are important, and how they promote a learning culture, a growth mindset and a more inclusive, positive workplace. You will learn how to minimise psycho-social risks and how a psychologically safe workplace can help you create a culture of continuous learning and development, facilitate better recognition and feedback, boost autonomy and flexibility, as well as help staff feel more confident and resilient.
Fostering psychological safety helps organisation cultivate a learning culture that promotes employee engagement, creativity, innovation and teamwork, ultimately driving long-term success and competitive advantage.
Who should attend?
Operational staff, service providers, team leaders and managers, senior staff, executive leaders.
The outcomes are:
- understand the core attributes of psychological safety, why they are important and how they contribute to an inclusive, learning culture
- recognise what the absence of psychological safety looks like
- know how to promote and support psychological safety
- foster psychological safety and growth mindset.
The CHSP provider ticket price is subsided by sector support and development and is only available to participants directly involved in delivering CHSP services.
Disclaimer: CHSP Ticket price subsidised by Sector Support and Development (SSD) funded by the Australian Department of Health. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.
Date: 12 March 2026
Time: 2pm-4pm AEDT
Ageing Australia member
1 – 2 people: $299 incl. GST each
3 – 10 people: $269.10 incl. GST each
Additional member discounts may apply for groups of 11 and greater.
Non member
$478 incl. GST each
CHSP provider
$50 incl. GST each
Note – Registration is one ticket per participant and all participants are required to access training on individual devices.
Disclaimer: The CHSP provider ticket price is subsidised by sector support and development (SSD) funded by the Australian Department of Health and Aged Care. Although funding for this session has been provided by the Australian Government, the material contained herein does not necessarily represent the views or policies of the Australian Government.
Who is facilitating?
Bruce Williams
Bruce Williams loves to help people understand how other people tick so they can work together with less stress and more “yes!” with a focus on leadership, communication and team dynamics,
Bruce has been delivering adult education, coaching and professional development programs for over four decades. He is an accomplished speaker and facilitator with an engaging and humorous presentation style.
In addition to managing his own business, Bruce is Judging Chair for the Sunshine Coast Business Awards and a part-time academic with the University of the Sunshine Coast.
He is founder and spokesperson for the USC Starfish Program raising funds to support low SES students in higher education. Bruce also mentors young entrepreneurs in The DeLorean Project and Generation Innovation.
Testimonial
“This was a wonderful session. For me it struck the right balance between information sharing and group exploration. Content and slides were great. The example at the beginning was a great hook into the topic and imbeds why this is important. I’m looking forward to reviewing the resource sources and the practical application in my team.”
“The facilitator demonstrates a thorough knowledge of the material and presents it clearly and with real life meaning. He is very personable and easy to connect with. The break-out rooms enabled us to share our thoughts and understandings in smaller groups, which would have been less productive in the larger group. Great follow up material to keep, to allow me to review, and share some of the essential ideas in the training with my team.”
“The facilitator presented an engaging session that highlighted the importance of all leaders ensuring that psychological safety is part of our workplace. I took away lots of ideas and activities that we can put into place with our teams. Thank you, it was very enjoyable.”
“The training was great. Well, recommended especially in all workplaces as everyone deserves a safe working environment. I learned a lot from this training.”
Booking terms and conditions
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Ageing Australia’s Privacy Policy
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Utilising the contact details provided to Ageing Australia from time to time, the learning and professional development team will send out information on upcoming training opportunities in a direct electronic message. If you do not wish to receive this information and prefer to ‘opt out’ – email and we will remove you from our waiting lists and email communications database.
Cancellations, refunds, substitutions and transfers
Ageing Australia’s learning and professional development (L&PD) products are delivered subject to sufficient registrations, as stipulated by available tickets against each event, and tickets can be purchased directly from the what’s on page.
Training session viability of each advertised session is assessed one week prior to the scheduled date of delivery, when a decision is made regarding continuation or cancellation. When a training session is cancelled due to insufficient numbers or circumstances outside of the control of Ageing Australia, a full refund will be paid, directly to the customer who has made the initial purchase.
A full refund is also available if a participant withdraws from a training session, five or more days prior to the session being delivered, on the condition, that the customer has contacted , to inform regarding their intention to withdraw. No refunds or transfers will be considered without notification prior to the commencement of a training session. Late notifications will be considered on a case-by-case basis.
An organisation may choose to substitute a participant of a previously paid session, by emailing , 24 hours prior to the commencement of the training session. Full details of the substituted participant must be provided.
Payment terms
It is a condition of registration that participants pay full payment at the time of booking via credit card or by invoicing by prior arrangement. All payments must be finalised prior to commencement. Registrants who have outstanding payments will not be able to participate. Upon registration, a tax invoice will be emailed to the person making the booking.
Aligns to the following strengthened Aged Care Quality Standards
- Standard 2 - The organisation
- 2.8 Workforce planning
- 2.9 Human resource management
- 2.8 Workforce planning
