you-are-ace-spotlights-h1-brown-final2

You are ACE! spotlights

Kim Long

Individual - Consumer focus and care category

ACCPA You are ACE! Nomination Kim Long image 2
Just Better Care Brisbane North’s Kim Long assisting Barbara Knott with grocery shopping in Brisbane.

Images supplied.

Melanoma patient and home care support worker share remarkable five-year bond

A shock cancer diagnosis, giving her just eight months to live, has led to enduring compassionate support and a window to the outside world for 74-year-old Barbara Knott, through a local home care support worker.

That diagnosis was five years ago! At the time, the news plunged her into a world of uncertainty.

With no family living nearby to provide the support she needed, Barbara turned to a home care provider for help with transport to medical appointments, home cleaning, grocery shopping and social support.

That’s when Barbara met Kim Long from Just Better Care Brisbane North.

Kim is my primary support. She is an amazing, caring person who makes my life worthwhile. Without her I would need to be in care,” Barbara said.

We laugh the whole time we are together; Kim takes me for all my medical appointments including cancer treatment and endless scans.

My oncologist has high regard for her also because of the way she cares for me.

Before she met Barbara, Kim was unemployed. Her job network suggested a career change through a Certificate in Disability and Aged Care.

Barbara was my first ever client five years ago,” Kim said.

I wish I’d found this profession years ago. It’s just such a rewarding job in the rapport that I feel with the customers and the difference I can make to their lives.

The pair find solace in shared moments like grocery shopping, outings for coffee, walks along the foreshore and trips to Bunnings, where Barbara indulges in her passion for orchids.

We just seem to hit it off pretty well … and we just laugh and joke the whole time we are out together,” Barbara said.

Barbara is so grateful, she nominated Kim for a national award: the Aged and Community Care Providers Association (ACCPA) ‘You are ACE!’ recognition.

ACCPA CEO Tom Symondson says home care workers like Kim can change lives.

More and more older Australians are choosing to stay in their homes longer and caring people like Kim make that happen,” Mr Symondson said.

It’s not just a job, it’s a passion, and carers are changing the lives of older Australians for the better.

There’s a massive shortage of carers in Australian aged care and the beautiful friendship between Kim and Barbara shows just how rewarding a career it can be.

Kim says her three children and three grandchildren are “tickled pink” with the recognition.

You are ACE! Individual spotlights

August 7, 2025

Brianna Browne

22 year old Brianna Browne is a part of a new generation of aged care workers making a difference

The next generation of Gen Z aged care workers thrive in sector

A wave of passionate Gen Z professionals are entering the aged care sector early with some stepping into management roles, proving that the sector is attracting a younger workforce.

August 6, 2025

Kelvin Neave

Dougherty Apartments in Chatswood, CEO Kelvin Neave

National award finalist reimagines aged care through virtual reality

From golf courses and cow sheds to Mediterranean coastlines, virtual reality is helping Sydney’s aged care residents relive the lives they loved.

July 25, 2025

Ben Hall

Ben Hall, CEO, Barossa Village Inc.

The CEO residents call a friend: The boss’ people-first vision for aged care

A leader in aged care and retirement living from South Australia’s wine region has been named as a finalist in Ageing Australia’s national You Are ACE! Awards for his visionary leadership.

July 24, 2025

Lisa Wells

Carer Lisa Wells with her client

More Australians are choosing home care and finding family in the process

With over a million Australians accessing aged care at home in some capacity, carers are becoming more like family and everyday support is growing into lasting friendship across the country.

June 27, 2025

Jodie Lund

Ageing Australia

Caring with old school values - Jodie goes the extra mile at North Coast Pearl Home Care

Jodie Lund is a senior care coordinator at Pearl Home Care, established in 2021 to service a large regional area on the north coast of New South Wales. One of this year’s nominees in the Ageing Australia You are ACE! Awards, Jodie is passionate about helping older people maintain their independence.

November 20, 2024

Ben (Fo To) Wong

ACCPA SA State Manager Daniela Ciccarello presents Accept Care’s Ben (Fo To) Wong with his Excellence Awards certificate.

Ben excels as a home support worker - From Hong Kong to Australia

A former marathon guide runner for the visually impaired is now sharing his inspiring spirit motivating aged care clients in Adelaide.