Quality and compliance
Quality and compliance tools to support and guide good practice
Complying with regulatory requirements is vital to the success of your service delivery.
As such, we endorse two reliable, robust and effective quality systems developed and operated in partnership with respected industry experts, to provide you the confidence to meet and exceed requirements.
Offering you a choice of two platforms
Each platform has a different focus and you can subscribe to one or both to support service delivery standards, compliance, reporting, risk management and continuous improvement.
Additionally, both platforms contain policy and process templates aligned to the Aged Care Act 2024.
- Ageing Australia® Quality Management System (QMS) >
An operational tool that drives consistent practice and manages risk - Ageing Australia® Compliance Hub >
Focuses on supporting providers to improve governance and achieve and maintain accreditation
Summary lists of features for each platform are available below. Alternatively, click through each platform link above for detailed information.
For further assistance and/or to book a free demonstration of the Ageing Australia® Quality Management System,
Reach out to us today
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| Ageing Australia® Quality Management System |
|---|
| An operational tool that drives consistent practice and manages risk through: |
| policy and process templates plus related documents guiding operational practices with suites specifically for residential care, home care, retirement living and disability services |
| capacity to further tailor the content to reflect the individual organisation’s systems with built in version control |
| automatic updates as regulations or recommended practices change |
| real time access to the content for all staff via multiple devices |
| capacity to assign content to staff based on their role and track this has been read |
| registers to manage and monitor incidents, complaints, feedback and continual improvements |
| tool for scheduling and monitoring internal audits with topic-focused audits to validate practice against the policies and processes. |
| Ageing Australia® Compliance Hub |
|---|
| Focuses on supporting providers to improve governance and achieve and maintain accreditation through: |
| assessment modules covering all the leading Australian health and human service standards |
| auto-generate gap analysis and assign follow-up tasks to team members |
| hundreds of template policies and forms, information sheets and evidence guides |
| deep pool of good governance resources for boards and senior management, covering all aspects of running your organisation |
| organisational risk register with integrated heatmap |
| auto-generate compliance status report complete with linked evidence, in same format as Aged Care Quality and Safety Commission's self-assessment tool |
| ability to structure multi-site/multi-service enterprise account, to track each site/service individually in aggregated reports. |
Members can access free resources with the Ageing Australia® Compliance Hub Lite
The Compliance Hub Lite provides members free access to modules for the Aged Care Quality Standards, so you can track your compliance, identify and follow up on gaps and package up your compliance report and linked evidence for audit.
If you’re not already a registered user of the Ageing Australia® Compliance Hub, simply visit the Ageing Australia® Compliance Hub Lite and click on the ‘subscribe here’ button to trial these resources.
Ongoing support, updates and training
Let us monitor these regulatory and other practice changes, translate them into updated resources so you can focus on delivering quality care outcomes for older Australians. Our team provides ongoing support and training with system administrators.
Why invest resources in updating your policies to meet the requirements of the Aged Care Act when Ageing Australia can do it for you?
Having access to resources developed by industry experts not only saves time but gives us confidence we are able to meet all the requirements. With the amount of reform underway in aged care, this is particularly beneficial."
