Quality and compliance
Tools to support compliance and guide good practice
Why invest resources in implementing the requirements of the Aged Care Act when Ageing Australia can do it for you?
Let us monitor these regulatory and other practice changes, translate them into guidance resources and monitoring tools so you can focus on delivering quality care outcomes for older Australians.
Offering you a choice of two platforms
Complying with these regulatory requirements is vital to the success of service delivery.
As such, Ageing Australia has endorsed two reliable, robust and effective quality systems developed and operated in partnership with respected industry experts, to provide you the confidence to meet and exceed requirements:
- Ageing Australia Quality Management System (QMS) – view more information
- Ageing Australia Compliance Hub – view more information.
Each platform has a different focus and you can subscribe to one or both to support service delivery standards, compliance, reporting, risk management and continuous improvement.
For a free demonstration phone 1300 222 721 or email .
Having access to resources developed by industry experts not only saves time but gives us confidence we are able to meet all the requirements.
With the amount of reform underway in aged care, this is particularly beneficial."
| Ageing Australia Quality Management System |
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| An operational tool that drives consistent practice and manages risk through: |
| policy and process templates plus related documents guiding operational practices with suites specifically for residential care, home care, retirement living and disability services |
| capacity to further tailor the content to reflect the individual organisation’s systems with built in version control |
| automatic updates as regulations or recommended practices change |
| real time access to the content for all staff via multiple devices |
| capacity to assign content to staff based on their role and track this has been read |
| registers to manage and monitor incidents, complaints, feedback and continual improvements |
| tool for scheduling and monitoring internal audits with topic-focused audits to validate practice against the policies and processes. |
| Ageing Australia Compliance Hub |
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| Focuses on supporting providers to improve governance and achieve and maintain accreditation through: |
| assessment modules covering all the leading Australian health and human service standards |
| auto-generate gap analysis and assign follow-up tasks to team members |
| hundreds of template policies and forms, information sheets and evidence guides |
| deep pool of good governance resources for boards and senior management, covering all aspects of running your organisation |
| auto-generate compliance status report complete with linked evidence, in same format as Australian Commission on Safety and Quality in Health Care's (the Commission) self-assessment tool |
| ability to structure multi-site/multi-service enterprise account, to track each site/service individually in aggregated reports. |
Access free resources with the Ageing Australia Compliance Hub Lite
The Compliance Hub Lite provides free access to modules for the Strengthened Aged Care Quality Standards, so you can track your compliance, identify and follow up on gaps, and package up your compliance report and linked evidence for audit.
If you’re not already a registered user of the Ageing Australia Compliance Hub, simply visit the Ageing Australia Compliance Hub Lite and click on the ‘subscribe here’ button to trial these resources.
