Empowering the Frontline Workforce to Handle Feedback and Complaints with Confidence and Compassion

This workshop focuses on developing higher-order thinking skills, creativity, and problem-solving abilities to empower front line aged care workers to address complaints with confidence.
Code of Conduct (the Code)

This workshop will assist in meeting your obligations to provide safe care by adhering to the Code.
No Need to Wing it!

Shake imposter syndrome and any fear of presenting with the No Need to Wing it! bootcamp series.
Oral Health Care for Seniors masterclass

During this masterclass, you will gain a greater understanding of senior oral health and the quickest, safest and most effective way to deliver oral hygiene support.
Board Governance in Aged Care

This workshop is designed to provide an overview of the practical implications of the Australian Government’s Strengthening Provider Governance reform.
Enhancing Customer Service in Retirement Living

This workshop delves into practical conflict management skills, the art of receiving feedback, and how to leverage emotional intelligence.
Asking the Question – creating a culturally safe space for First Nations people

This workshop will prepare participants to engage with First Nations peoples.
Trauma Informed Care

The trauma informed care workshop is specifically tailored to empower the CHSP and home care workforce.
Dementia Care Essentials – charting the path to understanding and empowerment

This workshop offers valuable insights into dementia’s various facets.
Strengthened Aged Care Quality Standards webinar

Designed to support providers to explore the proposed changes and effects on aged care service delivery.