Pathway to Transition
This hub brings together key resources to support aged care providers as they prepare for the transition to the new Aged Care Act 2024 and the Support at Home program, commencing on 1 November 2025.
Access practical tools, checklists and tailored guidance to support your organisation in meeting governance and operational requirements – from the boardroom to frontline service delivery.
Quick links
Member-only business support
An Ageing Australia membership allows you, your team and your organisation access to member support, tailored services, sector-leading initiatives and expertise.
To enquire about becoming an Ageing Australia member please visit the join us page.
If you are already a member, we encourage you to take advantage of the many ways you can maximise your membership.
Member resources – action plans, checklists and fact sheets
Members gain access to exclusive practical tools, checklists and tailored guidance to support your organisation in meeting the rules and regulations of the new Aged Care Act.
- Readiness action plans for providers and workers
- New Aged Care Act 2024 provider readiness action plan
- Support at Home program readiness action plan – for Home Care Package Program (HCP) and Short-Term Restorative Care (STRC) Programme
- Residential aged care readiness action plans
To access these resources, please complete your details and they will be emailed to you.
These resources are also available on our CaRE Pathway to Transition community of practice.
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Pathway to Transition Member support and advice
Member support and advice
Email Policy and Advocacy team
Member engagement team
Pathway to Transition CoP
Groups and forums
Ageing Australia offers national member forums for each service type, including topics on the new Aged Care Act and Support at Home implications. Forums include:
- national forum
- residential care forum
- home and community care forum
- retirement living and seniors housing forum
- member engagement and advocacy forum.
Please contact your relevant state or territory manager, or member relations officer, if you wish to register for an upcoming forum.
Policy feedback groups
Our policy feedback groups is a mechanism for members to discuss and collaborate on specific topics that help shape our advocacy and strengthen our collective voice across the sector, including new Aged Care Act and Support at Home program.
Chat & Connect: Let's discuss Support at Home
‘Chat & Connect’ are our free, informal discussion sessions held fortnightly to support the transition to the new Support at Home Program.
Each session focuses on key topics like care management, CHSP transitions and the new regulatory model, with guidance from Ageing Australia’s HCP and CHSP advisors.
These interactive sessions offer updates, advice and a space for members to ask questions and share insights. Topics may change based on participant interest, ensuring relevant, practical support throughout the transition.
Resources
Ageing Australia has compiled a central repository of key resources from the department, the commission, government and other relevant agencies.
These materials are designed to support you and your teams in understanding the new Aged Care Act and Support at Home reforms – helping you stay informed and better prepared for the transition.
General information
Find out the latest news and information related to the new Aged Care Act and Support at Home program.
For more detailed information exclusively for members, visit the Pathway to Transition CaRE community of practice.
Q&A's to the Department from Ageing Australia
The Policy and Advocacy team have submitted questions to the Department. New answers will be posted as soon as they are received.
Spotlight news
Latest media release
4 June 2025
Delay to new Aged Care Act a win for older Australians
Ageing Australia congratulates the Albanese Government on the decision to commence the New Aged Care act on 1 November. Read more >
More Ageing Australia media releases regarding Aged Care reform.
External resource contacts
Ageing Australia supports our members, and the sector, in the provision of high quality care for older Australians.
We encourage members to contact us with any support you may need. You can also contact the department or commission directly using the relevant details provided.
