Member information hub
Member Information Hub
We are proud to represent the majority of providers across the aged care landscape, including retirement living, seniors housing, residential care, home care, community care and related services.
We value the trust you have placed in us to support you in the provision of aged care services, and to advocate for a better aged care system in Australia.
Thank you for your ongoing support and we look forward to supporting you in the delivery of quality care to older Australians.
This hub is a central repository of member related support and resources to help Ageing Australia members understand and optimise the various membership benefits available to you and your teams.
Ageing Australia Membership brochure
Our Membership brochure highlights information on our various service offerings and member benefits to ensure you maximise your membership.
Please feel free to distribute this resource to your staff.
Ageing Australia Members' Charter
The Ageing Australia Members’ Charter articulates the things that Ageing Australia and our members aspire to and value, and states our shared commitment to quality and continuous improvement in the provision of services to older Australians.
Expert advice and support
Ageing Australia products and services
Help shape the aged care sector through advocacy
Professional development and training
Ageing Australia events and conferences
Celebrate workforce successes
Join and participate
Showcase your membership
Member certificate
Window decal
Member logo and guidelines
Share your membership on social media
Stay connected with CaRE
Ageing Australia Communications
Stay informed and updated
Get access to member only expert advice and support
Access Ageing Australia support
We have a team of expert member advice and support professionals available Monday to Friday, 9am – 5pm, who can assist you on a range of aged care related matters – including guidance on everything from the latest government mandates, or compliance obligations, to workforce relations, or emergency planning preparedness and other topics that may impact your operations.
Please visit the contact us page to get in touch – use the ‘select mailbox’ feature within the ‘contact us’ form to send your enquiry to the relevant Ageing Australia mailbox. You can also phone Ageing Australia during business hours on 1300 222 721.
Access Ageing Australia associate services
Our associate partner directory allows members to search and access the details of over 300 associate partners, and find the support services that fulfil your business requirements. You can also view partner news, events and offers exclusive to members.
Take advantage of our various product and service offerings
As a member, you have access to a broad range of additional product and service offerings, at discounted member rates.
Learn more about our sector support and service offerings to better support the provision of care and your every-day business operations.
Help shape the aged care industry and our advocacy agenda
As a ‘one voice’ collective, our members shape everything we do.
Your feedback and insights help to inform our policy design and advocacy agenda.
As a member we invite you to join our various special interest groups, state and national forums, and member engagement meetings where you can speak with us directly, raise any issues or challenges that you may be facing, and let us know how we can help.
Federal Budget Information Hub 2026–27
This is your one-stop-shop for Ageing Australia’s response to the Federal Budget 2026–27, announced on 12 May 2026.
Pathway through Transition Hub
This hub features sector readiness resources, tools and guidance to support members as they transition to the Aged Care Act and Support at Home program, both commencing 1 November 2025.
2025–26 Federal Budget Information Hub
Member resources and information in support of the federal budget, Tuesday 25 March 2025.
2025 Election Information Hub
Member resources and information in support of the federal election, Saturday 3 May 2025.
Grow your success with our professional development opportunities
We offer a range of professional development opportunities for you and your team – from leaders to those entering the workforce – to support knowledge building and career growth.
We are committed to building the capacity of our workforce and offer a suite of training programs and workshops to support specific roles within the sector as featured on our What’s on web page.
Connect with industry thought-leaders at our events
Access our events and programs that can help you, and your team, to learn new skills, gain insights and meet peers from the aged care sector. We encourage you to view our What’s on calendar and attend those that are relevant and useful to you.
Our annual national conference and our local state conferences are a must attend for all aged care professionals.
South Australian conference
Adelaide, 22 April 2026
Tasmanian conference
Hobart, 26 May 2026
Victorian conference
Melbourne, 19-21 May 2026
Western Australian conference
Perth, 3-5 June 2026
Queensland conference
Brisbane, 29 June – 1 July 2026
New South Wales and Australian Capital Territory conference
Sydney, 12-14 August 2026
National Conference
Sydney, 24-26 November 2026
Celebrate successes, build awareness and recognition of your organisation
Our sector-wide award and recognition programs support lifting the profile of the aged care sector.
Our ‘You are ACE!‘ campaign recognises excellence as it happens across residential aged care, home and community care, retirement living and seniors housing. The strongest You are ACE! nominations become finalists as part of the Ageing Australia You are ACE! Awards, with the winners announced on Aged Care Employee Day.
Aged Care Employee Day is celebrated on August 7 each year and is a day to recognise the contributions of those who work in the sector.
Aged Care Employee Day, hosted by Ageing Australia, celebrates more than 370,000 aged and community care staff who care for over 1.5 million older Australians.
Proudly showcase your membership and your commitment to enhancing the lives of older Australians
Ageing Australia member certificate and window decal
We encourage you to proudly display these brand resources to show your commitment to supporting a better aged care for all older Australians.
You will receive a copy of their membership certificate and window decal by mail when you renew your membership.
SAMPLE
Ageing Australia member logo 2025-26
Download the 2025-26 Ageing Australia member logo and usage guidelines and display:
- on the footer of your company email signature
- on your company website (recommended on the footer or the home page)
- on your marketing collateral or at your events
- on your print and online advertising and promotions.
SAMPLE
Let your social media following know about your Ageing Australia membership
We invite you to share the prepared social media content across your platforms to showcase your membership with Ageing Australia and your commitment to supporting and enhancing the lives of older Australians.
Simply download the image and post it with the provided copy on this page.
Facebook and LinkedIn
We are proud members of @AgeingAustralia, Australia’s national peak body for aged care, representing providers of retirement living, seniors housing, residential care, home care and community services. Together we’re working to improve the quality of life for the older Australians relying on our care. For more information visit ageingaustralia.asn.au.
#AgeingAustralia #AgeingAustraliaMember #AgedCare
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We’re proud members of @ageing_au, Australia’s national peak body for #agedcare, representing providers of retirement living, seniors housing, residential care, home care and community services. Together we’re working to improve the quality of life for those relying on our care.
#AgeingAustralia #AgeingAustraliaMember #AgedCare
Stay connected with CaRE
CaRE (Community and Resource Engagement) is a community hub designed to enhance your member experience, communication and foster a vibrant, interactive community.
As an Ageing Australia member, you can take advantage of CaRE to:
- Explore sector information ensuring you stay informed with the latest industry insights.
- Participate in peer-to-peer and community conversations.
- Connect with fellow members and sector experts, and personalise your experience.
You can set your communication preferences to receive information as it happens, or as a daily digest, so news and information is delivered your way.
For more information please email memberrelations@ageingaustralia.asn.au.
Please note that these online communities are separate from Ageing Australia’s special interest groups, forums and councils. Further information can be found on the groups and forums webpage.
Stay in the know and develop industry knowledge and insight
As a member, your organisation will also begin to receive a number of Ageing Australia communications, to keep you up to date with the latest in aged care.
We encourage you to read these alerts which will also include the many ways that you can get involved in supporting and contributing to proactive and positive change for the aged care sector – so keep an eye out for Ageing Australia emails requesting your feedback.
State and territory news
If you would like more information on ways to maximise your Ageing Australia membership, please reach out to your state or territory manager for a discussion.
Alternatively, please visit the contact us page to get in touch – use the ‘select mailbox’ feature within the ‘contact us’ form to send your enquiry to the relevant mailbox. You can also phone Ageing Australia during business hours on 1300 222 721.