Pathway to Transition

Ageing Australia quality, compliance and governance resources

Ageing Australia provides tailored support to strengthen organisational performance, meet regulatory obligations and drive continuous improvement across aged care, retirement living and community services.

 

Ageing Australia Governance Portal

The Ageing Australia Governance Portal enables effective governance through the secure and efficient management of governing body and committee meetings. The Portal features an intuitive design, high-level encryption and 24-hour support. Key functionalities include a conflict checker for scheduling, drag-and-drop file management, permission-based access and real-time voting with eSignatures.

It supports both in-person and online meetings, offering offline document review, collaborative tools and the ability to generate meeting minutes instantly with action tracking.

Visit the Governance Portal

 

Governance Resources

Ageing Australia has developed a suite of governance tools and templates to assist members in meeting their legal and operational responsibilities. These resources include a governance workplan and implementation guide, terms of reference templates for establishing required committees and tools to assess and document the suitability of key personnel and Governing Body membership.

For further information, please contact .

 

Ageing Australia Quality Management System (QMS)

The Ageing Australia Quality Management System is a comprehensive and customisable solution that helps providers meet regulatory requirements and uphold best practice. Our QMS offers policies, procedures and guidance materials tailored to residential care, home and community care, retirement living and disability services.

These resources can be further customised to reflect your organisation’s specific operations, ensuring frontline staff have access to consistent and relevant information. The system also includes targeted audits to verify compliance with internal policies, and tools to record and manage incidents, complaints, feedback and quality improvements.

Explore more about the QMS

 

Ageing Australia Compliance Hub

The Compliance Hub simplifies compliance management by offering self-assessment tools aligned with over 100 standards, including the Strengthened Aged Care Quality Standards and NDIS Practice Standards.

The Hub includes a comprehensive library of policy templates and reference materials, an automatically generated Improvement Plan and progress reporting feature and an organisational risk register. These tools help ensure your organisation remains well-prepared for audits and accreditation processes.

More about the Compliance Hub

 

Ageing Australia Compliance Hub Lite

The Compliance Hub Lite is a free, streamlined version of the full Compliance Hub. It provides access to self-assessment tools for the Strengthened Standards, along with a sample of supporting resources to help organisations begin their compliance journey.

Try Compliance Hub Lite

More insights

New Aged Care Act deferred to 1 November 2025

On Wednesday 4 June 2025, the federal government announced that the new Aged Care Act will come into effect from 1 November 2025.

Ageing Australia Incoming Government Brief (IGB)

Ageing Australia have provided an Incoming Government Brief (IGB), which focuses on 10 priority areas.

Supporting you through change: training and skills development opportunities

To support aged care providers in navigating the transition to the new Aged Care Act from 1 July, we’ve curated a suite of targeted learning opportunities.