These offerings are designed to build capability across key reform areas – from understanding and applying restrictive practices ethically, preparing for Commission reviews, and strengthening governance and leadership, to enhancing feedback and complaints management and adapting to evolving care management roles under Support at Home.
Each training focuses on practical skills, regulatory alignment, and real-world application to help providers lead confidently and deliver safe, high-quality, person-centred care.
- Essential knowledge on restrictive-practices in home care settings
- Leadership accelerator program complete program
- Preparing for your quality review
- Board governance in aged care
- Advanced feedback and complaints handling masterclass for aged care team leaders and managers
- Care management for home care providers workshop
- Oral health care for seniors masterclass
- Empowering the frontline workforce to handle feedback and complaints with confidence and compassion