Advanced Feedback and Complaints Handling Masterclass for Aged Care Team Leaders and Managers

This interactive workshop equips leaders with the skills, tools, and confidence to manage complaints proactively and professionally, while ensuring accurate reporting and effective resolution.

CHSP Leader Reform Bootcamp – through the lens of the provider

This bootcamp series will equip CHSP providers to lead with confidence in the evolving aged care landscape, offering participants essential knowledge and resources to navigate the new Act.

Employee Experience – creating employer of choice cultures

This workshop is about creating and investing in a positive workplace culture and building a strong a reputable brand as an employer of choice.

Are you reform ready?

Upcoming Ageing Australia Zoom member forum

Ageing Australia Victorian State Conference 2025

Be Prepared – act with confidence to an Aged Care Quality and Safety Commission (ACQSC) unannounced visit

This training session is designed to inform how prior preparation and readiness influences assessment methodology and conclusions accreditation outcome.

Code of Conduct (the Code)

This workshop will assist in meeting your obligations to provide safe care by adhering to the Code.

Compassionate Approaches to Supporting People who Hoard in Retirement Living and Seniors Housing

Retirement living operators understand that a safe and comfortable environment is essential for resident wellbeing.

Ageing Australia National Conference 2025

More information coming soon.